Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- We package each order with care using quality corrugated boxes and packaging materials. Our primary shipping service is UPS and Fedex. UPS and Fedex Ground service (1-7 business days) for in-stock items. This is the most economical shipping method. For faster shipment, please contact us.
Free Shipping
Certain products may offer Free Shipping. This offer is limited to UPS and Fedex Ground service(s). These items marked for free shipping must be purchased individually. During checkout, you must select the shipping option that states “Free Shipping.” If you select any type of air shipping method, normal shipping fees will apply.
Additional Shipping details
In the remote case we do not have the item you requested in-stock anymore; we will email you the estimated shipping date, with the option of waiting for the item or having your money refunded. Most items re-stock within 1-2 business days, others within 5-7 business days. - Privacy & Security
- Howey Industries collects personal information when you register with Howey Industries, when you use Howey Industries products or services, and when you visit Howey Industries pages or the pages of certain Howey Industries partners. Howey Industries may combine information about you that we have with information we obtain from business partners or other companies. Howey Industries collects information about your transactions with us and some of our business partner one the website, including information about your use of products and services we offer.
Howey Industries uses the information you voluntarily provide to us for the following general purposes: to customize the content you see, fulfill your requests for products and services, improve our services, contact you, conduct research, and compile reports on internal and external clients for our use in house and in order to better provide you services through the website. Howey Industries does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you've requested or when we have your permission.
- Returns & Replacements
- Howey Industries offers a 14 day return policy for all non-custom wheels. Wheels that are returned within the 14 day period will be subject to a 20% restocking fee. Wheels that have been altered with custom finishes, sizes, or any other modification are no longer returnable. Wheels that have had tires mounted on them are not eligible for return. All returns are inspected and processed within 30 days. Custom wheel orders are not returnable once received. If there is an issue with a custom wheel order, Howey Industries will facilitate a warranty claim with the manufacturer. It is the responsibility of the manufacturer to evaluate all warranty claims and their validity. Howey Industries does not offer or imply any additional warranties.
- Ordering
- You may place your order online or by phone at 1-888-554-7755. Howey Industries only requires a 50% deposit to begin the production process for custom wheels. All balances must be paid in full prior to shipment.
- Payment, Pricing & Promotions
- Howey Industries accepts Visa, MasterCard, Discover, American Express, PayPal, and Bill Me Later. Pricing is subject to change without notice. Howey Industries strives to provide the best pricing in the industry. However, most of our wheel brands have strict Minimum Advertising Policies (MAP). Howey Industries is restricted from pricing below MAP. In order to offer our best pricing, we ask that our customers request an online wheel quote or call us at 1-888-554-7755 for a private quote that is not regulated by MAP guidelines.
- Viewing Orders
- You may view your order by logging into your online account. You may also request a status update by calling 1-888-554-7755 or by email at [email protected]
- Updating Account Information
- You may update your account by logging into your online account or by calling 1-888-554-7755.
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